OVERVIEW
This website is operated by Swarnoza. Throughout the site, the terms “Company”, “we”, “us” and “our” individually and collectively refer to Swarnoza and the terms “Visitor”, ”User” and ”Users” refer to the users.
Swarnoza offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
USE OF CONTENT:
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective company’s or entity’s written permission.
Terms & Conditions
1. Products
We offer a range of imitation jewelry. All products are subject to availability. We reserve the right to discontinue any product at any time. We make every effort to display the colors, designs, and details of our products accurately, but we cannot guarantee that your device’s display will accurately reflect the actual colors or details.
2. Pricing and Payment
All prices are listed in Indian Rupees (INR) unless otherwise specified and are subject to change without notice. We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases.
3. Shipping and Delivery
We will ship products to the address provided by you. Shipping and delivery times are estimates and not guarantees. We are not responsible for delays caused by the courier service or unforeseen circumstances.
4. Return and Refund Policy
Our policy for returns and refunds is as follows:
· Returns are accepted only for items damaged during transit and within 2 days of delivery.
· To be eligible for a refund, the buyer must provide a clear and uninterrupted video of the item while unboxing the package. This video serves as proof of the damage.
· Upon receipt and verification of the video evidence, we will process a refund to the original payment method or as a wallet credit in case of Cash on Delivery payments. The refund amount will be for the cost of the damaged item only.
· Items that are not damaged in transit, or for which no unboxing video is provided, are not eligible for a refund or exchange.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and product designs, is our property and protected by copyright, trademark, and other intellectual property laws.
6. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of, or inability to use, our products or website.
